The Common Scenario
Toners Plus targets business currently with the big-box stores such as Staples and Office Max/Depot. When contacting a potential new customer, we typically hear, “Our company can’t use anything but OEM (name brand) toner because compatibles don’t work!”
Why is this the case? Decision-makers feel if they have tried compatible toners from the big-box stores and the print performance was mediocre then there are no better options. Not so!
The difference: We use a meticulously vetted network of toner manufacturers to develop performance-based toner programs. In the event a particular toner has unacceptable performance across the network, OEM is recommended.
Real-life example: In 2016, we approached a furniture supply company with 3,000+ locations across the United States. They had a contract with Staples and using OEM toner because, “Compatible toner doesn’t work.”
After a month-long toner performance evaluation, they allowed Toners Plus to supply their stores nationally. Since then Toners Plus has provided 15,000+ toners over three years with less than 5 returns and made them a believer that, “Compatibles can work!”
What we don’t do: Toners Plus does not participate in bids to supply toner. Why not? The deciding factor in most bids is price, which often comes at the expense of performance. Toners Plus provides performance first at a fair price, which has proven itself time and time again in providing customers with a problem-free program at better pricing than big-box stores.
Here is what current customers are saying about our prices and ordering system:
"Jim, I wanted to say how happy we are with your products. I wish we would have used your company sooner. You would have saved us a lot of unnecessary down time for rejected toners from previous vendors. We are glad you are a part of our team and thank you for being a great asset. We look forward to continuing doing business with you and your Company."
Joe - IT Dept. (First Financial)
"Jim is the model sales and service professional. So many times I have recommended him to clients and received glowing reports. He walks the talk and consistently over delivers."
Gordie Allen, Sales Trainer & Marketing Consultant, Leads-Plus, Inc.
"Ordering is fast, easy and painless. We saved at least $44.00 over Office Depot."
Stacey McKay (Rental Home Management Services-Operations Manager)
"With Toners Plus' quality and excellent pricing, I can promise I won't shop anywhere else."
Cesar Ruiz (Cellco-AT&T Authorized Stores Orlando)
"Thank you for taking such good care of us this tax season. You have gone above and beyond to make our business relationship successful. It is a pleasure doing business with you."
Donna - Jackson Hewitt Franchisee Operations Manager with 76 locations
"Jim has helped my company maximize our efficiency and reduce my operating expense. I am very happy to have a company with integrity that actually does what they say and follows through."
Clark (Owner- EC Waters Inc)
"Thanks for everything you've done for me. I feel extremely blessed to have been referred to you!! You Are Awesome!!!"
"I love the convenience of online ordering, price savings and great service!"
Jeff, Realtor (Keller Williams Realty)
"TonersPlus updated their website this fall which has made ordering even easier, and with the added bonus of competitive pricing! Previously a customer of Staples, I can without a doubt say that TonersPlus ”Customer Service” and pricing is superb!"
Kaye Forrest - Clear Risk Solutions (Brown & Brown Ephrata PC #152)